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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It comprises comprehensive information about all the actions that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of how-to video clips explaining how to work with our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive Frequently Asked Questions section, which contains questions asked by actual clients and provides practical solutions. We periodically update our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of support engineers available 24/7 and ready to assist you with any problem. Each support ticket you submit will be replied to in less than one hour (the average trouble ticket response time is only twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 61076

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com